Privacy Policy

Updated October 1st,, 2021.

WISA World, LLC (WISA) respects the sensitive nature of any Personal Information you provide to us. We have created this Privacy Policy in order to demonstrate our commitment to the privacy of those who visit our website www.wisaworld.com . This Privacy Policy describes our Site information collection, storage and disclosure practices and the choices you have regarding how your Personal Information is collected and used by us and third parties who provide services for us.

We reserve the right to change this Privacy Policy at any time. In the event we make changes to this Privacy Policy, such policy will be re-posted in the “Privacy” section of our Site with the date such modifications were made indicated on the top of the page or we may contact you to inform you about the revisions with a link to the revised Privacy Policy. All changes are effective on the date listed at the top of this page and will apply to all information that we have about you. Your continued use of the Site or the services that we provide after any change is posted indicates your acceptance of the changes and your continued consent to our processing of your Personal Information. If at any point you do not agree to any portion of the Privacy Policy then in effect you should immediately stop using the Site and the Services. You may also unsubscribe from certain communications by following the procedures set forth in this Privacy Policy, including the section below on “Notifications and Communications from Our Site.”

Because this Privacy Policy contains legal obligations we encourage you to review this Privacy Policy carefully. If you have any questions concerning this Privacy Policy or our information collection, storage and disclosure practices, please contact us at customerservice@wisaworld.com

 WISA World collects Personal Information about you when you visit the Site. “Personal Information” is information that may be used to directly or indirectly identify you and includes:  

Names, aliases, postal addresses, unique personal identifiers, online identifiers, Internet Protocol (IP) address, email address, account names or similar identifiers

Financial information, bank account number, credit card number, debit card number, or any other financial information

Commercial information, including records of products or services purchased, obtained or considered, or other purchasing or consuming histories or tendencies

Internet or other electronic network activity information, records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.

Physical location or movements.

The majority of such Personal Information is collected when you register with the Site, make a purchase of our Products, subscribe to updates or otherwise provide us with your contact information. Some of the Personal Information that we collect is required if you wish to partake in the Services that we provide, including making purchases of Products through the Site. We also obtain Personal Information when you visit our trunk shows, sample sales, direct mail, obtain catalogs, participate in events, products or applications or interact with you and provide such Personal Information to us. We may combine the Personal Information that we obtain about you from these sources and with data that we obtain from our e-commerce provider.

In general, we have collected the following categories of Personal Information within the last twelve (12) months:

 Personal Information does not include:

  • Publicly available information from government records.
  • Deidentified or aggregated consumer information.

 Use of Personal Information

WISA World and its e-commerce provider may use your Personal Information for one or more of the following reasons:

(i) to fulfill or satisfy the reason you provided the Personal Information (for example, if you share your name and contact information to ask a question about our products or services, we will use that Personal Information to respond to your inquiry; if you provide your Personal Information to purchase a product or service, we will use that information to process your payment and facilitate delivery; we may also save your information to facilitate new product orders or process returns)

(ii) To provide, support, personalize, and develop our Site, products, and services

 (iii) To create, maintain, customize, and secure your account with us

(iv)To process your requests, purchases, transactions, and payments and prevent transactional fraud;

(v) To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses

(vi) To personalize your Site experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Site, third-party sites, and via email or text message (with your consent, where required by law)

(vii) To help maintain the safety, security, and integrity of our Site, products and services, databases and other technology assets, and business

(viii) For testing, research, analysis, and product development, including to develop and improve our Site, products, and services

(ix) To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations

(x) As described to you when collecting your Personal Information

(xi) To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our consumers is among the assets transferred.

We will not collect additional categories of Personal Information or use the Personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Regardless of whether you register for an account or submit information to us, WISA World and third parties performing services for us may send one or more "cookies" to your computer. Cookies are small text files placed on your web browser when you visit our Site that store information on your computer, such as your Site preferences. We use cookies, web beacons, pixels, page tags, or other technologies when you sign in to keep track of your personal session. We also use Cookies to track your activity on the Site as a unique person. For security purposes, all of this information is stored in encrypted form.

You can set your web browser to inform you when Cookies are set, or to prevent Cookies from being set altogether. Please note, however, that if you decline to use Cookies, you may experience reduced functionality and slower site response times.

WISA World or our service providers, including Google Analytics, may also collect web surfing data related to your use of the Site. Such information may include: your Internet Protocol (IP) address, browser type, and internet service provider (ISP); your operating system; which of our web pages you access and how frequently you access them; referral or exit pages; click stream data; and the dates and times that you visit the Site. This data may be collected using Cookies. As with Cookies, the web surfing information is anonymous, "click stream" transactional data that is not associated with any users as individuals.

Web surfing data and similar information may be aggregated for administrative purposes. WISA World may, for example, use this aggregated information in the administration of the Site to improve its usability and to evaluate the success of particular marketing and advertising campaigns, search engine optimization strategies, operation and effectiveness of pages on our website, and other marketing activities. We also use it to help optimize the Site based on the needs of our users.

For more information regarding our third-party service providers’ use of Cookies, collection and use of information, and how to opt-out of tracking, see:

  • Google: Google’s Privacy Policy is available at https://policies.google.com/privacy?hl=en. Google Analytics Opt-out Browser Add-on is available at https://tools.google.com/dlpage/gaoptout).

 How and When Your Information Is Shared With Other Parties

With the exception of Sweepstakes Participation described below, which is entirely voluntary, WISA World does not sell, trade or license Personal Information about its users for marketing purposes. We do, however, work with a number of trusted partners who may perform vital functions as part of our operations, including processing payments for orders, fulfilling orders, managing customer support services, facilitating marketing communications by e-mail and post, providing data analytics and other functions. Personal Information is shared with these third parties only to the extent necessary for us to process the transactions you initiate or perform other specific services necessary to provide you with information, Products or Services, or for our internal use. Our partners are legally required to keep your Personal Information private and secure and to not use it for any purposes other than those set forth above.

 We do not monitor or profile visitors to our Site or collect, in any automated manner, any special categories of sensitive Personal Information. No automated decision-making, including profiling, is used when processing your Personal Information.

 Additional Sharing of Information

We may share your Personal Information with law enforcement or other government agencies as required by law or for the purposes of limiting fraud. We reserve the right to disclose your Personal Information when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order or legal process. We further reserve the right to disclose any of your Personal Information that we believe, in good faith, appropriate or necessary to take precautions against liability, to investigate and defend against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of the Site or our services, or to protect the rights, property or personal safety of WISA World, its users, issuers, or others.

In the event of a sale to a third party of our business assets, we may transfer your Personal Information to such third party.

Sweepstakes Participation

From time to time, we may offer you the opportunity to participate in a sweepstakes. Participation in a sweepstakes is entirely voluntary and is subject to the posted terms and conditions applicable to the sweepstakes. In conjunction with the sweepstakes, we share the contact information of those who have agreed to participate in the sweepstakes with our sweepstakes partners.

 Shopify

The store on our Site is hosted by Shopify, Inc. Shopify provides us with the online e-commerce platform that allows us to provide Services to you, including purchase of our Products. Your data is stored through Shopify’s data store, databases and the general Shopify application. Shopify stores your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted according to the requirements of the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. For further information, please consult Shopify’s Terms of Service (https://www.shopify.com/legal/terms) and Privacy Statement (https://www.shopify.com/legal/privacy).

Terms of Use

Your use of our products and services, and any disputes arising from them, is subject to this Privacy Policy.

For questions or concerns, please email WISA World Consumer Services/Privacy at customerservice@wisaworld.com