Returns & Exchanges

EXCHANGE POLICY

We cannot exchange one style for another or a different color. We can only exchange for a different size of the same item. If you would like to exchange for a different piece we can issue you a refund so you can purchase another item!

 

RETURN POLICY

We’re so sorry if our pieces did not work out for you. We are here to help so please do reach out to us with any issues. Return requests must be submitted within 30 days from the order date and, must have a return approval to be processed for refund. We do not offer free return shipping labels. All returned items must be unwashed and with the original tags attached.  

 **Why was my return or exchange denied?

  • Signs of washing or excessive wrinkling
  • Item(s) smelling of smoke, perfume, deodorant, etc
  • Excessive animal/human hair, fuzz, lint, etc
  • Signs of wear (makeup, stains, smell, etc.)
  • Returned without original packaging, tags or removable bra pads

As courtesy, we do ask for any orders placed to ensure all information is accurate before checking out. In cases such as orders that are "Returned to Sender" WISA world cannot be held liable for orders that have incomplete, missing or incorrect addresses.

 

 **Please contact Customer Care if you have received an imperfect piece!**